Our Experts

Cathy Buchanan

Owner & Interior Designer

I also manage the showroom floor, creating a beautiful and easy to shop experience for our customers and staff. My business card says I am the manager of Vivacious Personnel and I believe that. A happy environment is fun for everyone and shopping for flooring should be fun. I have three amazing children and 4 grandchildren, so far! You will often see my dog, Loki, in the showroom as he comes to work with me and acts as the company greeter. I grew up in the business, and I couldn’t imagine working anywhere else. Our family joined Carpet One in 1997 and has loved every moment of becoming the best flooring retail operation in Wayne County. I have sat on the Carpet One Advisory Council, Training Council and have been a Regional Coordinator for the Michigan Carpet One dealers. One of my passions, besides my family, is being involved in The Tunnel to Towers Foundation and Turning the Towns Teal. Visit for more information www.t2t.org & www.turnthetownsteal.org. I am so proud of what we have raised for the T2T Foundation through our Golf Outings and the awareness that we have created for TTTT by tying teal ribbons throughout our city every September. It is not all about selling flooring; it’s about being involved in your community.

Loki

Mascot

Meet Loki, our Miniature Australian Shepherd. You can find him welcoming our customers at the door or following our Owner, Cathy, around like he is her shadow. He loves playing tug of war, kids and butt rubs. He wears the jerseys of our Michigan State Spartans and the Detroit Lions during the football season. We don’t know whose favorite players are, but he’s always ready for a great game. No need to be fearful of his bark; he just loves to go outside and sit in the sun.

Jeane

Sales Associate

I am originally a California Girl, but moved to Michigan in 1996 and haven’t looked back. I started in the flooring industry in 1997 and have been selling flooring ever since. I am occasionally called a “Crazy Cat Lady” since I have several beautiful kitties. I now share my time with our lovely Koi in our backyard pond. They are just as much a part of our family as my cats. I so enjoy helping customers find that perfect floor for their home or office, and love even more building a relationship with my clients.

Jason

Sales Manager & Claims Manager

I first started with Independent Carpet One in 2001. I was here for a short period of time and spent the next few years trying different fields of work and determining what I wanted to do and where I wanted to be long-term. I have now been back with Independent Carpet One since December 2007. I am the Sales Manager as well as the Claims Manager. I have a passion for helping clients find that perfect floor and determine solutions for their needs. I enjoy swimming, gaming and most of all, time with my wife and kids. Oh, and tacos. I love me some tacos!

Cameron

Sales Associate

I have been in the industry for over 30 years in various capacities. I have been an installer, estimator and sales professional. I have been with Independent Carpet One for over 12 years in 2 separate stints. The best part of my job is hearing how happy customers are after their project is completed. I am a huge sports fan and also enjoy bowling, golf and poker. GO LIONS!!!

Tamika

Interior Designer and Sales Associate

I am also known as “T.T.” I have a degree in Interior design from Oakland Community College and was hired in 2017, three months after I graduated. My journey into this industry was because of a previous job shutting down, which granted me the opportunity to go back to school, but now I understand that this was always my calling. I have always loved creating beautiful spaces. I also have an event planning business where I get to create design productions for my clients. We provide full services from weddings to parties and corporate events. When I’m not researching design trends, I love spending time with my family and friends, reading a good book, or catching up on all my favorite TV shows and movies. I’m a foodie and have a crazy obsession for trying out anything that says, “new flavor” or “limited edition.”

Kailey

Sales Staff

Michele Mann

KIBA Studio Designer

Michele is a qualified and professional Kitchen & Bath Designer with 24 years of experience. She has strong and analytical skills that allow her the creativity to present the very best in designing your new Kitchen, Bath or any space in your home. She has a keen eye for detail. She is native to Pennsylvania, but we are blessed to have her home base now here in Michigan. Michele is married and has two Scottish Terriers that she would love to share stories and photos of with her clients. She is a diehard Chicago Bears Fan and loves everything about football season. Traveling the world with her husband is a passion, and they make sure their time away from work brings them to exciting and exotic places. Excited to have the KIBA Studio as her home base, Michele can’t wait to help make your dream Kitchen or Bath come to life.

Joe

Project Manager for Hard and Soft Surface

My journey with Independent Carpet One began in 2009. I started off working with an installer as a helper. My prior woodworking skills gave me a leg up, and I quickly became very fond of flooring. Over the years, I've tried to push the limit and see how far I can take flooring! My current role gives me a great balance of hands-on work and customer interaction. My flooring journey is still a work in progress, and who knows what lies ahead! I also work as a Firefighter/EMT in my township when I'm not putting out "fires" for the carpet store!

Jim

Warehouse Manager

Will

Warehouse Assistant

Shane

General Manager

I have a family history in the flooring industry and have worked in various positions at Independent Carpet One for over 10 years. As General Manager, I use a wide array of experiences to ensure Independent Carpet One continues to offer the best possible experience to customers and employees alike. Outside of work, I find joy in both the strategic calm of the golf course and the exhilarating speed of Formula 1 racing. I am supported and enriched throughout this life journey with my fiancée and golden doodle.

Rita

Human Resources/Receptionist

I have worked at Independent Carpet One for 2 years now. I love to meet our customers and work with the sales team to assist in finding that perfect floor. I love to keep busy, and I am willing to learn and help out as much as I can with the team.

Gayle

Receptionist

I am a wife, Mother and Grandmother to 4 wonderful grown kids. I moved here from the west side of the state and started working at Independent Carpet One shortly afterwards. I love working here, and the people are like family!